Your privacy is our responsibility

bn888's Privacy Policy

bn888 explains in full transparency in this policy how your personal information is collected, used, and protected.

Last Updated: January 2026

Introduction & Scope

bn888 is a secure and reliable online betting and casino platform operated for players in Bangladesh. We deeply respect the privacy of our users and treat the protection of your personal information as our top priority.

This Privacy Policy ("Policy") explains how bn888 collects your personal information, what it is used for, who it is shared with, and how it is kept secure. This Policy applies to the bn888 website, mobile application, and all related services.

By using bn888's services, you are considered to have consented to the terms of this Privacy Policy. If you do not agree with any term of this Policy, please refrain from using our services.

Data Collection & Use

1

What types of information we collect

bn888 collects various types of information as needed to provide you with our services. This information is generally collected in two ways: what you provide directly, and what is collected automatically while you use our services.

1.1 Information you provide

  • Full name, date of birth, and nationality
  • Email address and mobile number
  • Government-issued document details for identity verification (national ID or passport number)
  • Financial transaction details — bKash, Nagad, Rocket, Upay, or bank account information
  • The username and password you choose when creating an account
  • History and content of communications with the support team

1.2 Automatically collected information

  • IP address and device type
  • Browser type and operating system version
  • Service usage time, session duration, and navigation patterns
  • Data collected through cookies and similar tracking technologies
  • Transaction logs and betting history
2

Purposes for using your information

bn888 uses your information only for specific and legitimate purposes. We never use your information for irrelevant or unauthorized purposes.

  • Account management: To create, verify, and maintain your account
  • Financial transaction processing: To correctly complete deposit and withdrawal requests
  • Identity verification: For fraud prevention and age confirmation (users aged 21+ only)
  • Customer service: To resolve your complaints and questions
  • Security assurance: To detect and prevent fraudulent activity, money laundering, and other illegal activities
  • Platform improvement: To further improve service quality and user experience
  • Communications: To send important service-related notices and updates
  • Responsible gambling: To identify problematic gambling behavior and provide support

Data Sharing & Protection

3

Sharing information with third parties

bn888 does not sell or rent your personal information to any third party. However, information may be shared in certain specific circumstances and under specific conditions:

  • Payment processors: Only the information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners
  • Identity verification services: With trusted verification providers to complete the KYC (Know Your Customer) process
  • Technology service providers: With contracted partners for data hosting, analytics, and cybersecurity services — they are bound by strict confidentiality agreements
  • Legal obligations: In accordance with a valid court order or proper directive from a government authority
  • Emergency security: Where necessary to prevent fraud or illegal activity
Before sharing information with any third-party partner, bn888 ensures they follow appropriate security standards and are consistent with our privacy policy.
4

Data protection measures

bn888 has put in place the highest industry-standard security measures to protect your information:

  • SSL encryption: All our communications and transactions are secured by SSL/TLS technology, protecting your information from unauthorized access while in transit
  • Encrypted data storage: Stored sensitive information is protected by strong encryption algorithms
  • Access controls: Only authorized staff may access your information, and only as required for their specific role
  • Regular security testing: Regular security audits are conducted to identify system vulnerabilities
  • Two-factor authentication: An additional verification layer is provided for account security
  • Data backups: Regular backups are maintained for data protection and recovery
5

Cookie Policy

The bn888 website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

5.1 Types of cookies we use

  • Essential cookies: Required to maintain login sessions and ensure security
  • Performance cookies: Help analyze website performance and troubleshoot issues
  • Functionality cookies: To remember your preferences and settings
  • Analytics cookies: To understand platform usage patterns — all data is kept anonymous

5.2 Cookie controls

You can accept or reject cookies at any time by changing your browser settings. Please note that disabling essential cookies may affect some important site functionality.

Your Rights & Controls

6

Your privacy rights

bn888 believes you should have full control over your own information. We ensure the following rights for our users:

  • Right of access: You can find out at any time what information bn888 holds about you
  • Right to correction: You can request that incorrect or outdated information be corrected
  • Right to deletion: In certain circumstances you can request that your information be deleted (this may not be fully possible if there are legal obligations)
  • Right to object to processing: You can object to your information being processed for specific purposes
  • Data portability: You can receive a copy of your information in a structured format
  • Unsubscribe from marketing communications: You can opt out of promotional communications at any time
To exercise any right, contact our support team. We will process all your requests at bn888 in a timely manner.
7

Data retention period

bn888 retains your information only for as long as necessary. The retention period is determined based on the following:

  • The period during which your account is active
  • Legal requirements for financial records and transaction history
  • For fraud prevention and dispute resolution purposes
  • The need to comply with applicable laws and regulations

Even after an account is closed, some information may be retained for a set period as required to meet legal obligations.

8

International data transfers

bn888's servers and technology infrastructure may be located in various countries. As a result, your information may be transferred and processed internationally.

Whenever information is transferred internationally, bn888 ensures that:

  • The destination country provides adequate data protection
  • Appropriate contractual safeguards are in place
  • All technical standards for data protection are maintained

Special Provisions & Policy Changes

9

Privacy of minors

bn888's services are for persons aged 21 and above only. We do not knowingly collect information from any minor.

An age verification process is carried out at registration. If a person creates an account using false information and it is later proven that they are a minor, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

10

Policy changes and updates

bn888 may update this Privacy Policy from time to time. Reasons for changes may include:

  • Changes in legal or regulatory requirements
  • Addition of new services or technology
  • Improvements to security measures
  • Changes in business operations

For any significant change, we will send a notice to your registered email. Continuing to use the service after a change means you agree to the updated policy.

We recommend that you check this page regularly. The "Last Updated" date shown at the top of the page will always indicate the date of the most recent version.
11

Privacy and responsible gambling

bn888 places the highest importance on responsible gambling. For this purpose, we analyze your betting and gaming behavior. The aims of this analysis are:

  • To identify potentially problematic gambling behavior at an early stage
  • To provide timely intervention and support
  • To apply self-exclusion or set limits at your request

This type of information is never used for marketing purposes and is never shared with third parties — it is used solely for your protection.

12

Applicable law and jurisdiction

This Privacy Policy is governed by applicable laws and regulations. Any dispute or claim relating to this Policy will be resolved in accordance with bn888's jurisdiction.

If you believe your privacy rights have been violated, please contact our support team directly first. We will do our best to resolve the issue quickly and to your satisfaction.

Frequently Asked Questions

Answers to frequently asked questions about the privacy policy are provided below.

No, bn888 never sells or rents your personal information to any third party. Information is shared only with selected partners for limited, legitimate purposes such as payment processing, identity verification, and technology services — and all of them are bound by strict confidentiality agreements.

Yes, you have the right to view the information bn888 holds about you and, in certain circumstances, to request its deletion. However, some information may need to be retained for a set period due to legal obligations. For this, contact us at [email protected].

bn888 uses SSL encryption and strong data storage encryption to protect your financial information. Only the minimum information needed to complete a transaction is shared with bKash, Nagad, Rocket, Upay, and banking partners.

Yes, bn888 analyzes betting history as part of responsible gambling — but only to identify potentially problematic behavior and provide timely support. This information is never used for marketing or third-party purposes.

For significant changes, bn888 will send advance notice to your registered email address. The "Last Updated" date at the top of this page is also kept current at all times. We recommend checking this page regularly.

Disabling essential cookies may disrupt login sessions and security functionality. Disabling performance and analytics cookies will still allow you to use the site, but your preferences may not be remembered. Cookies can be managed through your browser settings.

Contact Us

bn888's support team is always ready to handle any questions or complaints regarding the privacy policy.

Live Chat

Our support team is available 24/7 on live chat to answer any privacy-related questions you may have. Assistance is available in both Bengali and English.

Start Live Chat

Email Support

For detailed privacy policy requests or data correction, please contact us by email. We will respond within a short time.

Data Protection Request

Contact us to request deletion, correction, or export of your data. We will review your request with the utmost importance.

Subject: "Privacy Request"